Frequently Asked Questions

Here you'll find the answers to some of our frequently asked questions. For more information and advice get in touch with us today.

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Product

  • For best results, please use Don’t Be Flaky Scalp Serum at least 3 times a week.

  • Yes, the ingredients in our Don’t Be Flaky Scalp Serum are suitable for color-treated hair.

  • ROUZIÉ products made with gentle ingredients designed to work for everyone. However, if you experience irritation, please discontinue use.

  • ROUZIÉ Don’t Be Flaky Scalp Serum is suitable for tweens and teens, but has not been tested for use on babies. Please consult with your baby’s doctor.

  • This product contains urea and salicylic acid. Please discuss the risks and benefits with your doctor

  • 2 years

  • No, ROUZIÉ does not test on animals.

  • Please email us at influencers@shoprouzie.com for PR & Influencer requests

Purchasing

  • No, once orders are placed, they cannot be cancelled. If you have any concerns, please fill out the form on our Returns Policy page.

  • We accept all major cards: Mastercard, Visa, American Express & Discover.

    We also accept Apple Pay, Klarna & Paypal

  • No, but we currently offer Klarna

Shipping & Delivery

  • Orders ship within 3-5 business, and are delivered according to standard USPS delivery times.

  • We currently ship to the USA, Canada & the UK

  • United States

  • We currently do not ship to P.O Boxes